Contact Us
We’re here to assist you in planning your ideal Spanish escape!
Contact Us
Have questions about any of our featured adventure hotels? Looking for expert tips for your next adrenaline-filled getaway? We’re ready to help! Whether you need travel advice, want to explore partnership possibilities, or have general questions, just use the contact form below to reach out.
How to Connect
Email: contact@bumenmedia.com
Please note, we operate entirely online and do not maintain a physical office or phone line.
Although we don’t have a phone number or storefront, we’re always accessible by email. Send us a message, and we’ll gladly assist you!
What We Can Assist With
● Information and personalized suggestions about adventure hotels
● Questions about our platform and services
● Partnership and collaboration inquiries
We strive to reply to all messages within 24 to 48 hours.
Send Us a Message
FAQ
1. How can I book a reservation?
Booking is simple—just visit the hotel’s dedicated page on our website and click the ‘Book Now’ button. You can also contact our reservations team directly at +34703674355 or send an inquiry via the contact form on this page.
2. What is the cancellation policy?
Cancellation terms vary by property and the rate selected. Generally, most bookings can be canceled without penalty up to 48 hours before your scheduled arrival. For detailed information, please check the specific reservation details or reach out to our customer support team.
3. Do you provide group booking options for casino visits?
Absolutely! We offer customized group packages that may include room blocks, gaming credits, dining reservations, and more. To get a personalized quote or discuss your group’s needs, please contact our group sales department.
4. Can transportation be arranged between hotels or from airports?
Yes, we assist with various transportation options such as private transfers, shuttle services, and car rentals. Many casino resorts also provide complimentary shuttle services to nearby transport hubs.
5. What safety protocols are in place at your properties?
All partner hotels adhere to rigorous safety standards, including 24/7 security personnel, advanced surveillance, secure access to guest floors, and thorough emergency plans. For property-specific safety details, don’t hesitate to contact us.!